The general terms and conditions of sale described below detail the rights and obligations of Audrey COLOMBIÉ and its customers in connection with the sale of the following goods: services and the sale of limited edition goods. Any service rendered by Audrey COLOMBIÉ implies the buyer's unreserved acceptance of these terms and conditions of sale. Audrey COLOMBIÉ reserves the right to modify its Conditions of Sale at any time. In this case, the applicable conditions will be those in force at the date of the order by "the customer".

Audrey COLOMBIÉ only offers made-to-measure services, and in this context she creates: for private individuals, the design and stationery for their private events; for professionals, all supports linked to their brand identity and communication.


- Color specifications for all printed products: The on-screen reproduction of the colors of any product is not contractual, as the colors presented on a screen differ according to the configuration of the computer and the quality of the screen image.Consequently, Audrey COLOMBIÉ cannot be held responsible for any marginal difference between the appearance of the product viewed on the screen and the product delivered to "the customer".
Please note that the texture of the paper cannot be contractually reproduced on screen either.

Audrey Colombié's company is a micro-enterprise. As such, estimates and invoices issued by the company are not subject to VAT (VAT not applicable, art. 293 B of the CGI). The price indicated before VAT is the net price to be paid.
The prices stipulated on the quotation are valid for one (1) month from the date of issue. Once this period has elapsed, a new quotation may be drawn up with the new rates in force.

between 30 and 50% of the provisional quotation (deposit) must be paid before the start of the service. The remainder and any additional costs must be paid before delivery of the project.

No delivery will be made without payment of the balance due.

Unless an additional payment period has been agreed between the two parties and indicated on the invoice, payment must be made no later than the 30th day following receipt of the estimate or invoice. In accordance with articles L441-1 and L 441-10 of the French Commercial Code, any delay in payment shall automatically entail, in addition to late payment penalties, an obligation on the part of the debtor to pay a fixed indemnity of €250 inclusive of tax for collection costs.
An additional indemnity may be claimed, with supporting evidence, when the collection costs incurred exceed the amount of the fixed indemnity.

Audrey COLOMBIÉ reserves the right to modify its prices at any time, but the products ordered will be invoiced at the price in force when the order is registered.

No discount will be granted for early payment.

No work will begin before Audrey COLOMBIÉ has received the signed estimate and GTC. Should the Customer fail to comply with this ordering procedure, Audrey COLOMBIÉ reserves the right to refuse to process the Customer's request.

a - Validation of a quotation implies full acceptance of these terms and conditions of sale, and waiver of its own terms and conditions of purchase or any other terms and conditions.

b - The Services to be provided are those set out in the "Description" field of the quotation. Any service or option not specified will not be included, and will therefore be invoiced in addition to the services to be carried out in the estimate validated by the Customer. They will be the subject of an additional quotation.

c - Any deposit received upon validation of the quotation will be forfeited, unless otherwise stipulated in the contract, if the customer or company withdraws from the service or withdraws from the contract.

d - The customer cannot be forced to perform the contract (an amicable agreement is always possible in order to recover all or part of the sum).

e - The final proof will be sent to the customer in digital format - and if possible by post.

f - Validation of the final proof by "the customer" implies full acceptance of the illustration and printing of the text as it appears on the final proof. Once the artwork has been validated, no modifications are possible. Production of the stationery has begun.

g- Audrey Colombié cannot be held responsible for any false information provided by the customer - particularly concerning the delivery address.

h - All copyrights remain the exclusive property of Audrey COLOMBIÉ with the exception of data supplied by the Customer. Source files created and used by Audrey COLOMBIÉ cannot be claimed by the Customer without a financial contribution. Mock-ups, and more generally all original works, remain the property of Audrey COLOMBIÉ, as do rejected projects.

Payment for services is made by bank transfer or cheque. No service will be started without the online validation of the estimate by the customer, nor without the payment of the deposit.

The service begins once the first payment has been received.

Products will only be sent to print once the remaining balance has been paid by cheque or bank transfer and cleared.

Unless an additional payment period has been agreed between the two parties and is shown on the invoice, payment must be made no later than the 30th day following the invoice date (C. Com. art. L. 441-6, al. 2 modified by the law of May 15, 2001). Any delay in payment may give rise to late payment penalties payable without reminder, at the rate of 10% of the total invoice per month of delay (fight against late payment/article 53 of the NRE law). In accordance with articles L441-1 and L 441-10 of the French Commercial Code, any delay in payment shall automatically entail, in addition to late payment penalties, an obligation on the part of the debtor to pay a fixed indemnity of €250 (inc. VAT) for collection costs.

An additional indemnity may be claimed, with supporting documents, when the collection costs incurred exceed the amount of the fixed indemnity.

Cheques made payable to Audrey COLOMBIÉ should be sent to the following address:Audrey COLOMBIÉ - 6, rue des Balaries - Bat D - 74140 Douvaine

Audrey COLOMBIÉ reserves the right to cancel an order in the event of failure to comply with these rules, or in the event of non-receipt of payment or rejection by the bank.

Deliveries are made to the delivery address indicated by the customer when validating the proof of delivery for made-to-measure services and when validating the order for the purchase of goods.

When your order is dispatched, Audrey COLOMBIÉ sends you a confirmation email with your tracking number (if sent by Chronopost or Colissimo) so that you can check on the carrier's website that your order has been delivered correctly.
On delivery, the parcel will be handed over to you against signature. If you are absent, a delivery notice will be left in your letterbox. If the parcel appears to have been tampered with, ripped open or dented on one side, receipt must be refused and an email sent immediately. In all cases, the reasoned complaint must be made to the carrier at the latest within three days of delivery.

Audrey COLOMBIÉ cannot be held responsible for delays in delivery due to the following events: postal service disruptions or strikes, natural disasters, terrorism, pandemics, health crises, the customer's wrong address or any other case of force majeure as defined by the carrier.

In accordance with article L.121-20-2 of the French Consumer Code, the right of withdrawal does not apply to goods made to the specifications requested by the consumer or clearly personalized. Thus, once the artwork has been validated by the "customer", no order can be cancelled or returned. The provision of the service by Audrey COLOMBIÉ therefore begins as soon as the "customer" has validated the "Bon à Tirer", and the latter expressly waives his right of retraction.

If the customer notices a manufacturing defect after validation of the "Bon à Tirer": in terms of shaping - creasing or error in the color selected at the time of the order, he is requested to contact atelier@bonsoirgris.com directly by email to report his complaint within 3 days. Defective products must be returned to the address stipulated in the legal notice, at the customer's expense.
Audrey COLOMBIÉ will be responsible for any reprinting and shipping following a manufacturing defect found after validation of the proof and receipt of the order by the customer. As a corollary, any reprint and shipment following an oversight or error on the part of the Customer when validating the proof will be at the Customer's expense.

a - In accordance with the CPI (articles L. 121-1 to L. 121-9), only the economic rights explicitly stated in the conditions of assignment will be transferred to the customer for the work described, to the exclusion of all others, and within the limits also stated therein (limits of medium, territory or duration). It is reminded that the moral right of a creation (including the right of disclosure, the right to respect for the work and the right to withdraw) remains attached to its author in a perpetual and imprescriptible manner. Any representation or reproduction in whole or in part without the consent of the author or his successors in title is unlawful, and punishable under the laws governing counterfeiting. The same applies to translation, adaptation or transformation, arrangement or reproduction by any art or process whatsoever (art. L. 122-4 CPI).

b - The totality of the production and related rights, subject of the present order, remains the full and exclusive property of Audrey COLOMBIÉ as long as the invoices issued by Audrey COLOMBIÉ are not paid in full by the customer or the client company, up to the total amount of the order and any amendments concluded during the course of the service. As a corollary, the client company will become the de facto owner of the rights assigned as of the final and balancing payment of all invoices issued by Audrey COLOMBIÉ in connection with the order.
Unless otherwise stated on the quotation, the source files remain the exclusive property of the Graphic Designer. Only the finished product will be sent to the Customer. In the absence of such a mention and if the Customer wishes to obtain the source documents, an amendment to the document assignment contract must be requested.

c - The transfer of rights contract will be drawn up and issued at the end of the project, after the invoice has been issued. It must be signed, dated and initialed by the Client and the Graphic Designer. The contract will be sent online to certify its timestamp and protect both parties against any legal ambiguity.

d - Royalties are calculated on the basis of the customer's reputation, the size of the company, the duration of the assignment, the number of rights assigned and the number of authorized media. For any new use requested by the Customer outside the initial contract, an amendment will be drawn up and an additional proportional remuneration will be requested.

e - Audrey COLOMBIÉ undertakes to provide, upon request, a time-stamped certificate of her creations in order to guarantee their anteriority and paternity prior to signature of the rights assignment contract.

f - Upon expiration of the term of the assignment contract specified on the invoice, the Customer loses all rights to use the work created by Audrey Colombié in any way whatsoever. If, once the term of the assignment has expired, the Customer wishes to continue to exploit the work, he must inform Audrey Colombié and sign a new contract with the drafting of a new assignment of rights.

g - Audrey COLOMBIÉ reserves the right to mention its work for the Customer or the Customer's company as a reference and to quote textual or iconographic extracts from the works concerned within the strict framework of its external communication and advertising activities. Any reservation to Audrey COLOMBIÉ's right of publicity must be notified and negotiated before the quotation is signed and mentioned on the invoice.


h - Audrey COLOMBIÉ undertakes to advise the Customer on the purchase of any licenses necessary for the successful completion of the order (typography, photography, etc.). The costs incurred for the purchase of these licenses remain the responsibility of the customer and will be announced by Audrey COLOMBIÉ in its quotation and invoice.

i - The customer or client company assumes full and complete responsibility for the choices made in terms of textual and iconographic content appearing in the work delivered by Audrey COLOMBIÉ, as well as for the use that will be made of it, and in particular for its compliance with current regulations. The Customer also assures Audrey COLOMBIÉ that it is the owner of the rights necessary for the exploitation of all creative textual and iconographic elements supplied by the Customer to Audrey COLOMBIÉ within the framework of its mission, and guarantees Audrey COLOMBIÉ against any third-party claim relating to the infringement of the rights to these elements. The Customer undertakes to take responsibility for any related payments under copyright and personality rights.

j - The search for anteriority of the names and creations delivered by the Customer remains at his expense and under his responsibility.

k - Except in special cases expressed by the Customer, the latter undertakes to clearly indicate Audrey COLOMBIÉ's contribution on its website or any other communication medium featuring the creations ordered.

Audrey COLOMBIÉ will archive order forms and invoices on a reliable and durable medium constituting a true copy in accordance with the provisions of Article 1358 of the French Civil Code.

Audrey COLOMBIÉ's computerized records will be considered by the parties as proof of communications, orders, payments and transactions between the parties.

The customer is invited to do the same.

The customer declares that he/she accepts the GSC (General Terms and Conditions of Sale) without reservation or restriction, with each order. Any sale made without the customer's acceptance of these General Terms and Conditions of Sale is impossible.


From time to time, Audrey COLOMBIÉ may update its General Terms and Conditions of Sale. This update will be announced on the website and in commercial exchanges. The modifications made are contestable from the date they are updated on the site and cannot be applied to orders placed prior to the date they are put online.

These terms and conditions of sale are governed by French law. In the event of any dispute arising in connection with the performance, termination or conditions of these GCSs, the parties shall endeavor to settle their dispute amicably. All correspondence relating to any dispute shall be addressed to Audrey COLOMBIÉ.

Any dispute not resolved through an amicable procedure shall be submitted to a mediator in accordance with Articles L.616-1 and R.616-1 of the French Consumer Code. Audrey COLOMBIÉ has set up a consumer mediation system in the event that the provisions of the French Consumer Code are applicable, before being brought before the competent court of the Chambéry Court of Appeal, notwithstanding multiple defendants or warranty claims.

The chosen mediation body is: CNPM - MEDIATION - CONSOMMATION. In the event of a dispute where the provisions of the French Consumer Code are applicable, you can submit your claim on its website: http: //cnpm-mediation-consommation.eu or by post by writing to CNPM - MEDIATION - CONSOMMATION - 23, rue Terrenoire 42100 SAINT-ETIENNE. Amicable negotiation and recourse to the mediator (if the provisions of the French Consumer Code are applicable) are therefore compulsory prerequisites before bringing the matter before the competent court. If the provisions of the French Consumer Code are not applicable, the dispute shall be referred to the competent court of the Chambéry Court of Appeal, notwithstanding multiple defendants or third-party claims.

Any circumstances beyond the control of the parties preventing the performance of their obligations under normal conditions shall be considered as grounds for exoneration from the parties' obligations, and shall result in their suspension.

The party invoking the circumstances referred to above must immediately notify the other party of their occurrence, as well as of their disappearance.

The following shall be considered as cases of force majeure: all irresistible facts or circumstances, external to the parties, unforeseeable, unavoidable, beyond the control of the parties and which cannot be prevented by the latter, despite all reasonably possible efforts. The following are expressly considered as cases of force majeure or fortuitous events, in addition to those generally accepted by the case law of the French Civil Code: blockage of means of transport or supplies, earthquakes, fire, storms, floods, lightning, pandemic, terrorism, health crisis, stoppage of telecommunication networks or difficulties specific to telecommunication networks external to customers.

The parties will meet to examine the impact of the event and agree on the conditions under which performance of the contract will continue. If the force majeure event lasts for more than three months, the present terms and conditions may be terminated by the injured party.

The personal data collected from uses are kept for a period of 5 years and are intended for the proper provision of services provided by Audrey Colombié. Data is not collected for commercial purposes.